PDF Statement to CSV Converter

Privacy Policy

Last Updated: March 15, 2024

At PDF to CSV, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including: • Account Information: When you create an account, we collect your name, email address, and password. • Payment Information: When you subscribe to our service, we collect payment details through our secure payment processor. • Usage Data: We collect information about how you use our service, including the PDFs you upload and the CSVs you generate. • Device Information: We automatically collect certain information about your device, including your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to: • Provide and maintain our PDF to CSV conversion service • Process your payments and manage your subscription • Send you important service updates and administrative messages • Improve and optimize our service • Detect and prevent fraud and abuse • Comply with legal obligations

Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information: • All data is encrypted in transit and at rest • PDF files are automatically deleted after processing • We regularly review and update our security practices • Access to user data is strictly limited and monitored • We maintain secure backup systems

Data Retention

We retain your information only for as long as necessary to provide you with our service and for legitimate business purposes: • Account information is retained while your account is active • PDF files are deleted immediately after processing • CSV files are stored for 30 days unless manually deleted • Payment information is retained as required by law • Usage logs are retained for 90 days

Your Rights

You have certain rights regarding your personal information: • Access your personal information • Correct inaccurate information • Request deletion of your information • Export your data • Opt-out of marketing communications • Withdraw consent where applicable

Third-Party Services

We use trusted third-party services for specific functions: • Payment processing through Stripe • Analytics through Google Analytics • Cloud storage through AWS • Email delivery through SendGrid These services have access only to the information necessary for their specific function.

Cookie Policy

We use cookies and similar technologies to: • Keep you signed in • Remember your preferences • Understand how you use our service • Improve your experience You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last Updated" date • Sending you an email notification for significant changes Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: • Email: privacy@convertpdfcsv.com • Phone: +1 (555) 123-4567 • Address: San Francisco, CA We aim to respond to all privacy-related inquiries within 48 hours.